We at AIG are very proud of claim services. Our claim procedure is intended to be as simple as possible. In case of a loss occurrence AIG Qatar Policyholder/Insured/Beneficiary should notify immediately AIG Qatar claims department using the Claims Contact details.
Please ensure your loss notification contains the following basic information:
We will acknowledge receipt of notification showing the allocated claim number and requesting relevant documentation according to each line of business and depending on each case merits.
Our claims department will handle the case investigations (when necessary) and may decide to appoint a surveyor or loss adjuster.
Settlement will be made by cheque or bank transfer after the following 3 steps: